Terms and Conditions for Sofa Repair Services
1. Introduction
These terms and conditions govern the repair services provided by The Sofa Repair for sofas and related furniture. By requesting or using our sofa repair services, you agree to abide by these terms.
2. Service Scope
Our repair services cover, but are not limited to, upholstery repair, frame repair, cushion restoration, cleaning, and general maintenance.
We will provide a detailed quote after inspecting the sofa to assess the necessary repairs. All repair work is subject to the approval of the customer based on the provided estimate.
Additional repairs requested after the initial inspection may incur extra charges.
3. Estimates and Pricing
Prices for repairs are provided based on the specific needs of the sofa, including the materials required and labor costs.
An initial consultation fee may be applicable if no repair services are requested after the inspection.
All prices quoted are exclusive of taxes, unless otherwise stated.
4. Appointment Scheduling
Repair appointments must be scheduled in advance. You must ensure that the sofa is accessible and available at the scheduled time.
We are not liable for any delays or rescheduling issues caused by incorrect or insufficient access to the sofa.
Cancellations must be made at least 24 hours prior to the scheduled appointment to avoid a cancellation fee.
5. Repairs and Guarantees
We provide a warranty on all repairs performed. The warranty period varies based on the type of repair and materials used.
The warranty covers defects in workmanship but does not apply to damage caused by misuse, accidents, or wear and tear.
We reserve the right to inspect any issues reported during the warranty period to determine if the repair is covered under warranty.
6. Customer Responsibilities
The customer is responsible for ensuring that the sofa is in a safe and accessible location for repair.
If your sofa has a defect or issue not initially identified during the inspection, we may charge additional fees for subsequent work needed to fix the problem.
It is your responsibility to confirm all design choices, materials, and fabrics before repairs begin.
7. Liability
While we take care to handle your furniture with care, we are not responsible for pre-existing damages or conditions that were not disclosed during the initial inspection.
We are not liable for any damage to the sofa during transit or storage if the sofa is handled by the customer outside of our care.
Our liability is limited to the cost of the repair services provided.
8. Payment
Payment is accepted in [list payment methods, e.g., cash, online transfer].
Payment terms must be adhered to, and any delay in payment may result in additional charges or a halt to further services until payment is received.
9. Privacy and Data Protection
We respect your privacy and will handle all personal data in accordance with applicable data protection laws.
Any information provided during the repair request will not be shared with third parties without your consent, except when required by law.
10. Contact Information
For any questions or concerns about these terms and conditions, please contact us at:
The Sofa Repair
Bangalore Karnataka
08892830129
Feel free to customize the terms and conditions based on your specific services, business policies, and local regulations.